Support
Support that makes you money
Most products bury you in ticket queues. Chatterbuilt is built so you get answers fast — and the ongoing help is the kind that grows revenue, not just closes tickets.
Instant how-to: your AI + the built-in manual
Ask your connected AI. It uses Chatterbuilt's tools and the product manual to answer how-to questions on the spot — connect, update, SEO, booking, the works. No waiting for a human to open a ticket before you can ship.
Ongoing support: The AI Enterprise newsletter
Weekly guides, playbooks, and papers on driving revenue and saving time with AI — included with Chatterbuilt. That is the support model: practical help that makes the product pay for itself, not a knowledge base you search when you're already stuck.
Bugs: community and GitHub
Something broken? Report it through your AI (report_issue) or open an issue on GitHub. Product fixes ship as platform updates; you own your site either way.
FAQ
Support, straight answers.
Is there a traditional help desk?
How-to support is built into the product: your AI plus the manual. For bugs, use report_issue or GitHub. Ongoing guidance comes through The AI Enterprise newsletter — not a ticket queue.
What is The AI Enterprise?
Mark Hinkle's newsletter and guide library on using AI to drive revenue and save time. Full Chatterbuilt access is included with a paid AIE subscription — Chatterbuilt isn't sold separately. The weekly guides are the ongoing support layer.
Where do I report a bug?
Tell your connected AI to file it (report_issue), or open an issue on the Chatterbuilt GitHub repos. We track product defects there — not feature requests disguised as tickets.
Does support cost extra?
The free safety tools and manual search work without a key. Full product access is included with The AI Enterprise — not a separate Chatterbuilt bill. The weekly guides are part of how we support customers, not an add-on support plan.
Connect and get unstuck in chat
Paste the connection command, ask your AI, and ship. Free tools work without a key.
Get started